The transformation into GambleAware is more than a rebrand of services funded by the Office of Responsible Gambling.  It is a redesign of how gambling information, education, support and treatment are delivered. It will provide more information & will provide access to a greater range of support.

A campaign has been launched to encourage people from culturally & linguistically diverse backgrounds to recognise gambling harm and to seek help. The Number that Changed My Life campaign uses insights gained from research & consultation with gambling counsellors working with multicultural clients.

The Victorian Government has granted a request from the Royal Commission into the Casino Operator and Licence to allow additional time and funding to complete its inquiry.  The Royal Commission will now report on 15 October 2021.

The ACT Government has established a new advisory council for the clubs sector in the ACT.   The council, to be chaired by the Minister for Gaming Shane Rattenbury, is comprised of representatives from community clubs, organisations working to reduce gambling harm, and other stakeholders. 

Liquor and Gaming NSW has received the first trial proposal for the use of cashless gaming machines at a venue in NSW.  The trial, led by Aristocrat Gaming and Wests Newcastle will see cashless payments for all club services including EGMs.

More than 230 gambling venues in South Australia have installed Facial Recognition Technology, as part of moves aimed at tackling gambling-related harm in South Australia. This follows on from the commencement of sweeping gambling reforms in December last year.

People sharing their stories with problem gambling will make up a new gambling harm awareness campaign launched by the Palaszczuk Government. The new gambling harm awareness campaign uses storytelling to break down the stigma associated with seeking help for problem gambling.

The ACT Council of Social Service (ACTCOSS) has made a submission to the Australian Federal Parliament calling on all parties to act to protect Australians from gambling harm by restricting the use of credit cards for online gambling.

GambleAware has published its new Organisational Strategy for 2021 - 2026 incorporating commissioning, research, communications, and the wider business, guided by the long-term vision of a society safe from gambling harms.

A new multicultural service provided by Settlement Services International (SSI) and funded by the VRGF has been established.

Multicultural Gambling Harm Prevention Services (MGHPS) aims to provide confidential, in-language counselling support that is informed by culture.