Gambling Help Online  is free, private and confidential.  This site offers information, assistance and resources for anyone affected by gambling -  24 hours a day, 7 days a week.

From online live chat to downloadable resources there are plenty of tools and options available including:

  • 24/7 chat 
  • Self-Help options
  • Phone, email and SMS (text) support
  • Peer-to-Peer support
  • Self-Assessment tools and a Gambling Calculator
  • Face-to-Face help options
  • Help for non-English speakers
  • Information for professionals


BetStop - the National Self-Exclusion Register™ is a safe and free Australian Government initiative where consumers can block themselves from all licensed Australian online and phone gambling providers.

Consumers can register at any time. Once registered, online and phone gambling providers will not be able to allow the registered person to:

  • place a bet
  • open new betting accounts
  • send marketing messages. 

Registered persons can nominate someone they know to support them while they are self-excluded.  They can also access information about other gambling supports that are available.


New Zealand

In New Zealand, the Gambling Helpline New Zealand website similarly provides a broad range of information and services for anyone affected by their gambling or that of a loved one. 

Services include:

  • Consumer information resources
  • Phone, email and SMS (text) support
  • Support in other languages (including for Maori and Pasifika peoples)
  • Information for professionals
  • Help for New Zealand youth
  • Assistance with financial issues associated with a gambling problem