Seeking Help
Seeking Help for Gambling‑Related Issues
If gambling is causing harm to you or someone you care about, it’s important to know that help is available. Gambling problems can affect financial stability, relationships, and mental health, but individuals and families can access support services designed to assist with recovery, coping strategies, and long‑term wellbeing.
Across Australia and New Zealand, there are numerous services aimed at preventing gambling harm and providing direct assistance:
Counselling and Support Services – Professional counsellors help people affected by gambling problems through face‑to‑face, phone, and online sessions. These services offer confidential support and strategies for coping and recovery.
Self‑Exclusion Programs – Many jurisdictions offer self‑exclusion options where individuals can voluntarily ban themselves from gambling venues and online gambling platforms. These tools are designed to reduce exposure and support behaviour change.
Helplines – Dedicated gambling helplines provide immediate support, information, and referral to local services. They’re available 24/7 in some regions and connect callers with trained support staff.
Getting help early can make a significant difference. Loved ones, friends, and colleagues can also play a crucial role by encouraging those at risk to reach out and use available resources.
Online Casinos and Support Resources
Online casinos — with their convenience and accessibility — can make it easier for people to gamble frequently, which can increase the risk of harm for those susceptible to problem gambling. That’s why many support services include resources specific to online gambling behaviour, such as:
Online Self‑Exclusion Tools – Programs that allow players to restrict their access to online gambling sites.
Deposit Limits and Cooling‑Off Tools – Features provided by many platforms that help players manage their spending.
Online Counselling and Chat Support – Real‑time online support for individuals struggling with gambling addiction, accessible via web or mobile.
These resources are an important part of a comprehensive support framework that helps safeguard players across both land‑based and digital gambling environments.
Where to Find Help
Support services vary by state, territory, and country but commonly include:
Local gambling help lines
Community health centres with gambling counsellors
Government‑funded support programs
Online support forums and peer groups
Reaching out for help is a sign of strength — there are trained professionals ready to assist you or your loved ones on the path to recovery.