If you are experiencing financial difficulties linked to gambling, free, confidential and professional help is available.

Financial counselling can aid in alleviating the stress associated with debt and provide you with assistance and advice that helps you address the problems, move forward and get your finances back under control.

Financial counsellors are qualified professionals who offer a free, confidential and non-judgmental service.

A financial counsellor may be able to assist you by:

  • doing a full assessment of your financial situation - to help you fully understand your position
  • providing advice on how to negotiate with creditors
  • negotiating directly with your creditors (in certain circumstances)
  • providing advice about what rights, options and responsibilities you may have
  • referring you to other assistance and relief services you may need



Financial counsellors are available via phone or face to face and can be contacted via the National Debt Helpline (NDH).

You can call the Financial Counselling Hotline (Mon-Fri 9:30am - 4:00pm) on 1800 007 007

Throughout Australia there are also a number of state/territory gambling specific financial counselling services:

ACT Gambling Financial Counselling Service (ACT)
NSW GambleAware NSW:  Financial Counselling
NT Problem Gambling Financial Counselling (Anglicare NT)
QLD Financial Counsellors Association of Queensland
SA Office for Problem Gambling SA: Financial Counselling
TAS Financial Counselling (Anglicare Tasmania)
VIC Gambler's Help: Financial Counselling (Victoria)
WA Gambling Help WA:  Financial Counselling


New Zealand

Financial counselling services in New Zealand can be readily accessed through the Gambling Debt Helpline.

This service provides experienced financial counsellors who are trained to provide specialist gambling debt crisis counselling for gamblers, their partners, family and others.

Services are provided on a free basis regardless of financial background.

New Zealanders can contact the Gambling Debt Helpline 24/7 on 0800 654 658


Some further useful links include:

Money Smart 

Gambling Help Online - Money Management

New Zealand Government - Getting Help with Your Budget

GambleAware - Legal Information Hub (NSW)